Tracking tips in QuickBooks Online

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In this article, you will learn how to keep track of the tips your team has received using Workiz Pay.

Workiz Pay makes it easy for your team to collect tips while on the go, and even makes it simple for you to track those tips using the Tips report. To learn more about tracking tips in Workiz, please see this article.

Tips can also be tracked using the QuickBooks Online integration.

How to track tips in QuickBooks Online

In order to track Workiz tips in QuickBooks Online, you will first need to enable the following:

In Workiz, the tips you collect will be calculated and added to the invoice summary alongside the taxes, subtotal, and total.

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But when syncing an invoice that includes a tip to QuickBooks Online, that tip will be added as an individual line item called Workiz tip.

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After syncing an invoice that includes a tip, you may notice the invoice subtotal in Workiz does not match the invoice subtotal in QuickBooks Online. This is the result of syncing the tip as a line item, which impacts the subtotal in QuickBooks.

The totals for both invoices, however, will be equal.

Once a payment is made, Workiz will automatically sync any tips into QuickBooks in an account called Workiz tips. You can access this account in QuickBooks by selecting Bookkeeping > Chart of accounts.

Syncing invoices with tips and discounts

Although tips are synced over as line items in QuickBooks Online, any discounts created in Workiz will only ever be applied to the original line items from the Workiz invoice.

It’s also worth noting that syncing this type of invoice will result in the discount being applied at the line-item level and not the subtotal level. This means that after syncing an invoice from Workiz to QuickBooks, the amount for a specific line item will not match across the two invoices.

Where tips go in QuickBooks Online

With the automatic reconciliation setting enabled for your QuickBooks Online integration, the tips you receive using Workiz Pay will automatically be deposited into the account selected when configuring the setting.

To learn more about setting up automatic reconciliation in Workiz, please see this article.

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