All Collections
Mobile app
Calls and messages
How to access voicemail on the mobile app
How to access voicemail on the mobile app

Read our quick guide on how to access your voicemail using the mobile app.

Updated over a week ago

In this article, you will learn how to access your Workiz Phone voicemail using the mobile app.

Workiz Phone is packed with a set of tools designed to take your business to the next level. That includes conventional features like voicemail. Workiz takes voicemail a step further by allowing you to create jobs and leads right from the voicemail message.

In Workiz, voicemail is a feature linked to call flows. When receiving your Workiz Phone number, your account will automatically receive a call flow that forwards calls from your Workiz Phone number to your actual phone number. That call flow will come equipped with voicemail capabilities. To learn more about editing your voicemail in call flows, please see this article.

Tip: To learn how to access your voicemail on desktop using the web app, please see this article.

Accessing voicemail from the Calls tab

  1. From the mobile app, select the Calls tab

  2. Select the Voicemail tab

  3. Open your desired call

  4. Press play to listen to the recording

The mobile app will allow you to create leads or jobs directly from a voicemail message.

You can also send the voicemail recording via email or text message.

Accessing voicemail from the Messages tab

With Workiz Phone, voicemail messages are automatically transcribed and sent to your Workiz Message Center for you to review.

  1. Select the Messages tab

  2. Open the message containing a voicemail transcription

  3. Review the transcription

Like the Calls tab, voicemail transcriptions from the Message Center will also equip you with the following features directly from the message:

  • Creating a job

  • Creating a lead

  • Playing the voicemail

Need more help? See related articles below:

Did this answer your question?