Move to the new Workiz Pay!

We recently made the switch to a new version of Workiz Pay that now uses Stripe technology. Support for the old Workiz Pay via WePay will begin ending on Nov. 30, 2022. Existing customers using Workiz Pay via WePay will need to migrate their accounts to the new Workiz Pay before that date.

The new Workiz Pay is faster, offers improved customer support, gives you enhanced control over your online payments, and enables us to offer modern payment capabilities.

Getting set up with the new Workiz Pay is quick and easy. Existing customers will still be able to collect payments using Workiz Pay via WePay until their account is fully migrated.

Ready to make the switch? Click here.


In this article, you will learn how to receive payouts from Workiz Pay.

Workiz Pay is Workiz’s solution that allows you to collect online payments while out on the field. To learn more about Workiz Pay, please see this article.

What is a payout?

In Workiz Pay, a payout is how money gets transferred from your Workiz Pay account to your business bank account. When you charge your clients using Workiz Pay, the money will first be deposited into your Workiz Pay account. It will then need to be paid out from your Workiz Pay account to your business bank account so that you have access to the funds.

How often are payouts processed?

It will take approximately 7-10 business days for your first payout to be processed.

After the first payout, all future payouts will be processed as follows:

  • United States

    • Bank processing time: 1-2 business days (depending on the bank)

      +

    • Workiz payout time: 2 business days

  • Canada

    • Bank processing time: 1-2 business days (depending on the bank)

      +

    • Workiz payout time: 3 business days


Note: If you would prefer to have your funds paid out on a delayed schedule, please contact customer support for assistance.


How to initiate payouts

Payouts are initiated automatically. You do not need to do anything to initiate payouts from your Workiz Pay account to your business bank account.

Viewing payout information

Once your Workiz Pay account has been activated, you will be given access to the Workiz Pay dashboard, where you can view more detailed payout information like the payout amount, arrival date, status, and the payments included in that payout.

  1. From the sidebar navigation, select Workiz Pay

  2. Select the Payouts tab

  3. Review the All payouts table to find important information regarding your payouts


    Tip: You can select Details for a payout to see a breakdown of the individual payments associated with that payout.


How to see where Workiz Pay funds are being paid out to

  1. From the My account tab on your Workiz Pay dashboard, review the bank account listed under Bank information


    IMPORTANT: Changing your bank account with Workiz Pay will temporarily delay future payouts by 5–7 days. You will still be able to collect payments from your clients while we verify your request.


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