In this article, you will learn how to export your Message Center conversations.
The Workiz Message Center centralizes all communication between your team and your clients, including emails, text messages, and in-app messages. From a single inbox, you can manage conversations, collaborate with teammates, and view your complete communication history.
Exporting conversations makes it easy to retain a permanent record of your customer communications. Whether you're responding to a billing dispute, providing proof that important information was shared with a customer, conducting an internal review, or simply keeping a record for your files, exporting your conversations gives you an easy way to access and share your communication history outside of Workiz.
- From the top navigation bar, select the Message Center
- Next to the message thread you want to export, select the three vertical dots icon > Export chat
The message thread will automatically be added to your downloads folder as a .txt file.