Finding Workiz invoices in QuickBooks Online

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In this article, you will learn how to find invoices that have been synced from Workiz to QuickBooks Online.

Finding synced invoices in Workiz

  1. Open Workiz on your web browser
  2. From the top navigation bar, select your profile icon > Settings
  3. Under Integrations, select QuickBooks integration
  4. Select Filter results > Invoices
    QBO-invoices-3.png
  5. Review the list of invoices that were synced

Invoices can be set up to sync automatically (e.g., when created, paid in full) or manually. To learn more about syncing invoices from Workiz to QuickBooks, please see this article. 

Finding synced invoices in QuickBooks

  1. Open QuickBooks Online on your web browser
  2. From the sidebar menu, select All apps > Sales & get paid > Invoices
  3. Review the list of invoices that were synced
    InvoicesQBO-Workiz.png

The invoice number you'll see in QuickBooks depends on your QuickBooks invoice numbering setting:

  • Match invoice IDs when possible: The invoice has the same number in QuickBooks as it does in Workiz (e.g., Invoice ID 100 in Workiz appears as Invoice 100 in QuickBooks). If that number was already taken in QuickBooks, Workiz automatically adds a unique identifier instead (e.g., SAJ100_SKOT).
  • Always generate unique invoice IDs: Every invoice is assigned a system-generated number using the format SAJ{{Invoice ID}}_{{unique identifier}} (e.g., SAJ100_SKOT). This prevents duplicate invoice numbers in QuickBooks.

To learn more about choosing how invoice IDs sync, please see this article.

To learn more about how other data is synced from Workiz to QuickBooks, please see this article. 

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