In this article, you will learn how Genius Answering interacts with your customers.

Genius Answering is an AI-powered receptionist built to help you answer calls and book more jobs 24/7. It uses industry-leading language models from OpenAI and ElevenLabs to carry natural conversations with your callers and gather the information you need to run your business. 

But while it may sound human, it's important to remember: Genius Answering is still AI. 

What to expect from AI-powered conversations with Genius Answering

Genius Answering is designed to sound natural, stay consistent, and help you book more jobs — but like any human, it’s not perfect.

You might notice slight variations in its responses when asked the same question more than once. That’s expected. While the wording may change, the information will always reflect the details you’ve provided. For instance, if you’ve set a fixed service price, it will stick to that price — though it may occasionally forget to mention it.

Like all advanced AI models, it can sometimes “hallucinate,” or generate an unexpected or incorrect response. These moments are rare, and we’re actively working to make them even rarer.

We’ve also trained Genius Answering to follow your preferences and avoid sensitive topics, keeping the focus on what matters most: capturing leads and booking jobs.

It’s built for real-world use — best suited for straightforward tasks like answering calls, sharing business details, and helping clients schedule appointments. It’s not designed for deep, open-ended conversations or to fully replace human judgment.

Genius Answering is designed to act like a helpful human receptionist — only it costs a lot less, works 24/7, and never calls in sick. Just like a human, it can miss a beat here and there, but when used correctly, it can make a big difference in helping you grow your business.