In this article, you will learn how to talk to your customers about flexible payment plans.
Financing options are a great way to make it easier for your customers to say yes to the services they need but may not be able to afford using traditional payment methods. Offering financing to your clients is a win-win for all parties, ensuring you receive the full payment for your services up front while allowing your clients to pay in installments over time.
In Workiz, financing options can be made available to your clients through Sunbit or Wisetack.
Bring it up alongside other payment options
When talking to your clients about financing options, it's important to mention it in a way that may stick with them. Instead of mentioning "financing," you could try saying that they can "pay over time" or "paying in monthly installments." If you'd prefer to mention "financing," consider mentioning it as part of other payment options that they're familiar with.
You can try bringing it up using the following questions:
- Would you like to pay all at once or pay over time?
- Would you like to pay all at once or in monthly installments?
- Would you like to pay with cash, card, or financing?
- Would you like to pay with cash, card, or in monthly installments?
Be proactive
Always assume that your customers aren't familiar with any potential financing options that your business offers. If you anticipate that a client may reject an estimate because of cost, mention that financing is available that allows the service to be more accessible.
This allows them to consider your proposal based on their needs without automatically disqualifying it because of cost.
Not all loan options include interest
Both Sunbit and Wisetack offer zero-interest plans that your clients can use to make your services as affordable as possible. To learn more about these options, please see one of the following articles:
This won't impact the service
Both Sunbit and Wisetack ensure that your business gets paid shortly after your client agrees to a financing plan. This immediate payment means you can start the job as soon as it fits into your schedule, without waiting for the client to make full payment upfront.
It’s important to communicate to your client that opting for a financing plan has no effect on the quality or timing of your services. They can rest assured knowing that their decision to finance won’t delay the project or alter the level of service they receive. This reassurance can help clients feel more comfortable choosing financing, ultimately helping you secure more jobs.
There's no hard credit check to apply
Applying for financing through Sunbit or Wisetack involves a soft credit check that does not affect your client's credit score. However, accepting a financing offer and subsequent repayment behavior may impact their credit score.
Let your clients know that there's minimal risk involved in seeing their payment options.
Applying is quick and easy
Whether they're applying for financing from Sunbit or Wisetack, the entire process only takes a few minutes. If approved, they'll be presented with all of their payment plans right after applying.