How to delete call recordings

  • Updated

In this article, you will learn how to delete call recordings.

Workiz Phone is a one-of-a-kind phone system built right into the software that was designed with service businesses in mind. It allows you to answer incoming calls and make outgoing calls with just one click. It also allows you to record calls that take place between your team and your clients.

Workiz also gives you the option to delete call recordings from your account. This can be done in just a few steps.

Deleting call recordings

Please be aware that deleting a call recording is a permanent action and cannot be reversed. After deleting a recording, it cannot be recovered.

  1. From the sidebar navigation, select Calls
  2. Select the call with the recording you want to remove
  3. From the side pane, select the plus icon ( ) > Delete recorded call
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    Not seeing the option to delete a call recording? This is only available to users assigned as admins on the account. To change your user's role, please contact your account admin.

  4. Select Yes

 

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