In this article, you will learn how to block numbers in Workiz Phone.
Whether you want to prevent calls from spammers, telemarketers, or other unwanted individuals, you can easily block a number using Workiz.
This article will focus on blocking specific phone numbers. If you are experiencing a high volume of spam calls, we recommend converting your basic call flow into a voice menu call flow (i.e., press 1 for..., press 2 for..., etc.).
To learn more about creating a voice menu call flow, please see this article.
Blocking from the settings page
Workiz has a dedicated page for adding numbers that you want to block.
- From the sidebar menu, select Calls
- Next to Monitor calls, select the sliders icon () > Blocked callers
- Select Block a number
- Enter the details for the number you want to block:
- Number
- (Optional) Description
- Select Block
Blocking from a call log
Alternatively, you can also block a number directly from your call logs. Numbers blocked using this method will also appear on the Blocked Callers settings page.
- From the sidebar menu, select Calls
- Select the call from the number you want to block
- From the call details side pane, select the plus icon ( ) > Block caller
- Select Confirm