In this article, you will learn how to resolve the microphone permission error while trying to use the Workiz Phone on both desktop and mobile.
In order to use the Workiz Phone, you must first provide your web browser and mobile device with access to your microphone (audio).
Enabling microphone access on desktop
Desktop browsers (e.g., Chrome, Firefox, Safari, etc.) require permission to access your device's camera (video) and microphone (audio) on a per-website basis. This means you will need to provide your desktop browser with camera/microphone permission for each website you visit (e.g., Workiz, Facebook, Zoom, etc.).
In order to enable microphone access on your desktop, please select your browser from the following list:
Enabling microphone access on mobile
Mobile apps (e.g., Workiz, Facebook, Zoom, etc.). require permission to access your device's camera (video) and microphone (audio) on a per-app basis. This means you will need to provide camera/microphone permission for each new app you download.
In order to enable microphone access on your mobile device, please select your mobile operating system from the following list: