In this article, you will learn how to set your caller ID using Workiz Phone.

With Workiz Phone, you can assign a Caller ID Name (CNAM) that allows your outbound calls to feature your business’s name instead of the phone number itself. Setting up CNAM is also an effective way of preventing your outbound calls from appearing as "spam risk" on your clients's devices.

Caller ID setup requirements 

Setting up your caller ID in Workiz is only available to businesses that:

• Are based in the US
• Are subscribed to a Workiz Phone plan
• Have already registered for text messages (A2P 10DLC) as a business (i.e., not a sole proprietor)
  

  To learn more about registering your business, please see this article.

How to set up your caller ID

1. From the sidebar menu, select Workiz Phone
2. Select the Texting tab
3. Under Caller ID, enter the business name you want clients to see when you call
   
4. Select Save

It may take up to 7 business days for your caller ID to register and appear on outbound calls.