Using Tap to Pay on iPhone with Workiz Pay

  • Updated

In this article, you will learn how to turn on Tap to Pay on iPhone to use with Workiz Pay.

Tap to Pay on iPhone allows you to accept contactless payments using just your iPhone without the need for external hardware. You can use your iPhone to accept contactless payments via credit card or digital wallets right on the Workiz mobile app.

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Tap to Pay on iPhone requirements

To be eligible for activating Tap to Pay on iPhone for your team, ensure that you have the following:

  • Admin rights in Workiz
  • A business based in the US
  • An active Workiz Pay account
  • An Apple ID
  • An iPhone XS or later running iOS 16.0 or later

    Tap to Pay on iPhone will not work on beta versions of iOS.

The above list is only required for activating Tap to Pay on iPhone on a Workiz account level. Once activated for the account, Tap to Pay on iPhone will become a payment option for all team members with an iPhone who can otherwise collect payments using Workiz Pay. 

Turning on Tap to Pay on iPhone

  1. From the mobile app, select the bars icon ( ) > Settings
  2. Next to Tap to Pay on iPhone, turn the toggle switch on
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    Tap to Pay on iPhone can only be turned on by an account admin with an iPhone and Apple ID.  

  3. Select OK to allow location access
  4. Connect your desired Apple ID

    Although you may have a bank account linked to your Apple ID, all of the payments you collect using Tap to Pay on iPhone on the Workiz mobile app will be sent to the bank account you have linked to your Workiz Pay account.

  5. Select Done

After enabling Tap to Pay on iPhone for your team, it's important that your team fetch the latest account settings from the Settings menu on the mobile app. Otherwise, it may be about an hour before the app updates on its own.

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Once turned on, it will only be available to team members who are using an iPhone and can otherwise collect payments using Workiz Pay.

Collecting payments using Tap to Pay on iPhone

After turning on Tap to Pay on iPhone, your team will be able to use their iPhones to collect Workiz Pay payments right from the mobile app.

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    1. Open the job you want to collect payment for
    2. Select Pay
    3. Select Tap to Pay on iPhone
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    4. Pass the device to the customer and select Done
    1. Open the estimate or invoice you want to collect payment for
    2. Next to Payments, select the plus icon ( )
    3. Select Tap to Pay on iPhone
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    4. Pass the device to the customer and select Done

Your customer will have the option to leave a tip and approve the payment before being presented with instructions on how to pay using Tap to Pay on iPhone.
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