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Setting up Workiz Phone
How to get a new Workiz Phone number
Porting your existing phone number to Workiz
Installing the Workiz Phone desktop app
Understanding on-demand phone charges
How clients can opt out of receiving text messages from your business
Setting a fallback number for Workiz Phone outages
Setting up call masking to monitor your field techs
Using call tracking to monitor ad performance
How to create call groups
Port a Number from a Different Company to Workiz
How to enable call recording
Setting your caller ID to help prevent appearing as spam
Creating a basic call flow
Creating a voice menu call flow
Creating custom phone extensions for team members
Forwarding calls in Workiz
How to change where your calls are forwarded to
Creating a call queue
Managing calls in your call queue
Updating call greeting and voicemail messages
How to Forward Calls to Multiple Users or Devices?