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Learn more about how to use the Workiz Phone and how it can help take your business to the next level

30 articles
KDekel avatar
Written by Kristian and Dekel

Setting up Workiz Phone

Learn how to quickly set up Workiz Phone to get the most out of our integrated phone system.
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Written by Kristian. Updated over a week ago

Why your Workiz Phone calls may be dropping instantly

Learn about how to resolve a potential issue with Workiz Phone.
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Written by Kristian. Updated over a week ago

Setting your caller ID to help prevent appearing as spam

Learn how to easily set your caller ID to help prevent appearing as “spam risk” when calling clients.
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Written by Kristian. Updated over a week ago

Stay on top of business calls in real time using call monitoring

Learn how to use call monitoring to listen in on your business calls in real time.
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Written by Kristian. Updated over a week ago

Installing the Workiz Phone desktop app

Learn about how to download the Workiz Phone desktop app.
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Written by Kristian. Updated over a week ago

How to get a new Workiz Phone number

Learn how to get a new Workiz Phone number.
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Written by Kristian. Updated over a week ago

How to enable call recording

Learn how to enable call recording with Workiz Phone.
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Written by Kristian. Updated over a week ago

Booking new jobs directly from calls on Workiz Phone

Learn how to streamline your workflow by creating new jobs and leads directly from active calls using Workiz Phone.
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Written by Kristian. Updated over a week ago

Port a Number from a Different Company to Workiz

Want to bring an existing phone number with you to use in Workiz? Check out how to make that happen.
Dekel avatar
Written by Dekel. Updated over a week ago

How to access voicemail on desktop

Learn how to quickly access and create jobs directly from a voicemail recording.
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Written by Kristian. Updated over a week ago

How to access call recordings

Learn how to quickly access call recordings in Workiz.
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Written by Kristian. Updated over a week ago

How to make and answer calls using Workiz Phone on desktop

Learn how to efficiently make and answer calls using Workiz Phone on desktop
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Written by Kristian. Updated over a week ago

Managing calls from the Calls page

Learn how to manage calls from the Workiz Calls page.
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Written by Kristian. Updated over a week ago

How to block unwanted callers

Learn how to block unwanted callers.
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Written by Kristian. Updated over a week ago

What Is Workiz Dialer and How Do I Use It?

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Written by Dekel. Updated over a week ago

Help Your Dispatchers Work Better, Faster, and Smarter

Use the right tools with Workiz to help your dispatchers improve efficiency and save time.
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Written by Dekel. Updated over a week ago

Using call tracking to monitor ad performance

Learn about how call tracking in Workiz can help you determine which ads are bringing the most revenue to your business.
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Written by Kristian. Updated over a week ago

Using call masking to monitor your field techs

Learn how call masking can help you offer the best customer service and protect your business from losing clients.
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Written by Kristian. Updated over a week ago

Porting your existing phone number to Workiz

Learn what steps you need to take to port your existing phone number to Workiz.
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Written by Kristian. Updated over a week ago

How to create call groups

Learn how to easily create call groups to use with Workiz Phone.
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Written by Kristian. Updated over a week ago

Setting a fallback number for Workiz Phone outages

Learn how to set a fallback number to make sure you still receive calls during rare Workiz Phone outages.
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Written by Kristian. Updated over a week ago

Call flows

9 articles
KDekel avatar
Written by Kristian and Dekel