In this article, you will learn how to set your caller ID using Workiz Phone.
With Workiz Phone, you can assign a Caller ID Name (CNAM) that allows your outbound calls to feature your business’s name instead of the phone number itself.
Tip: Setting up CNAM is also an effective way of preventing your outbound calls from appearing as “spam risk” on your clients’s devices.
How to set your caller ID
Note: CNAM is only available in the US.
From the navigation bar, select Settings > Account
Under Account, turn the toggle switch under Caller ID ON
Complete the Caller ID fields:
Caller ID: Enter the name you want your clients to see when calling them using Workiz Phone
Confirm caller ID: Re-enter your caller ID name
Business identifier: Select EIN or DUNS number and enter the corresponding number
It may take up to 7 business days for your caller ID to register and appear on outbound calls.
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