How to set your caller ID
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Setting your caller ID to help prevent appearing as spam
Setting your caller ID to help prevent appearing as spam
Learn how to easily set your caller ID to help prevent appearing as “spam risk” when calling clients.
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Written by Kristian
Updated over a week ago

In this article, you will learn how to set your caller ID using Workiz Phone.

With Workiz Phone, you can assign a Caller ID Name (CNAM) that allows your outbound calls to feature your business’s name instead of the phone number itself.

Tip: Setting up CNAM is also an effective way of preventing your outbound calls from appearing as “spam risk” on your clients’s devices.

How to set your caller ID

Note: CNAM is only available in the US.

  1. From the navigation bar, select Settings > Account

  2. Under Account, turn the toggle switch under Caller ID ON

  3. Complete the Caller ID fields:

    1. Caller ID: Enter the name you want your clients to see when calling them using Workiz Phone

    2. Confirm caller ID: Re-enter your caller ID name

    3. Business identifier: Select EIN or DUNS number and enter the corresponding number

  4. Select Save

It may take up to 7 business days for your caller ID to register and appear on outbound calls.

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