In this article, you will learn how to use and create and use quick replies in the Message Center.
Creating quick replies is a great way to save yourself time. Instead of writing the same messages over and over again, you can simply create a template message that you can send with just a few clicks.
Creating a quick reply
From the navigation bar, select the Message Center
Open a message thread
Above the text-editing field, select More replies
Select New template
Create your quick reply template as desired
You can select one of your templates to quickly create the message. The short code options will automatically generate the correct information (e.g., client’s name, billing address, etc.) based on the stored information relating to the conversation.
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