In this article, you will learn how to change your statement descriptor for Workiz Pay charges.
A statement descriptor is the name that appears on a client’s bank statement for charges from your business.
Using a clear and accurate statement descriptor can help reduce the number of chargebacks and disputes made against your business. A clear statement descriptor will help your clients easily identify where the charge is coming from.
Your statement descriptor will automatically be generated to match the business name you entered in your Workiz account, but you can also change it from the Workiz Pay dashboard.
Changing your Workiz Pay statement descriptor
From the sidebar navigation, select Workiz Pay
From the Workiz Pay dashboard, select the My account tab
Under Account settings, select Edit next to Statement descriptor
Enter your statement descriptor and select Save changes
Your changes will be reflected immediately and all future charges will feature your updated statement descriptor.
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