In this article, you will learn how to create group messages to simultaneously communicate with multiple members of your team.

The Message Center is your all-in-one hub for business communications, allowing you to contact clients and team members via text and email. It also supports group messaging, which allows you to send a single message to multiple team members at once.

Group messages are sent through the Workiz app and can include up to 200 users, allowing you to create chats based on roles, teams or locations.  

Since they’re in-app messages, they’re completely free and won’t count against your phone plan. 

Creating a group message

1. From the navigation bar, select the Message Center
2. Select the New group icon

3. Create your messaging group:

   

   1. (Optional) Group name: Enter a name for this group chat (e.g., "All techs," "Dispatch team," etc.)

      Group names are optional. If you leave the field blank, a name will be automatically generated using the names of all team members in the group. You can always edit the name later.

   2. Select members: Choose up to 200 users to include in this group
   3. Select Save

Your group will now be created and can be found in the Message Center. You will be able to send basic text and multimedia messages (e.g., files, images) from both the web and mobile apps.