In this article, you will learn how to manage and monitor multiple sub-accounts in Workiz using the franchises add-on.

The franchises add-on is a great way to easily sync multiple accounts under one master account, giving you the ability to not only jump from one account to another with ease, but also monitor sub-account performance through meaningful report data.

Enabling the franchises add-on

  1. From the navigation bar, select the Marketplace

  2. Under Add-ons, find Franchises and select Learn more

  3. Turn the toggle switch above Feature not active ON (green)

Adding a sub-account

  1. From the navigation bar, select Settings > Settings

  2. Under Users & roles, select Franchise management

  3. Select Add sub-account

  4. Enter the email address of the account you want to invite and select Send


    Note: The email address must already be associated with an account in Workiz.


The sub-account admin will receive an invitation to connect their sub-account account with your master account. You will be notified once the connection has been established.

Monitoring sub-accounts

After an account has been connected, you will be able to easily access it from the navigation bar without having to log out of your account.

While logged into a sub-account, you can view all of the account information, such as the dashboard, schedule, and reports.

You can also access the Franchises report from your master account to get a broad overview of how all of your sub-accounts are performing. You’ll be presented with a visual breakdown of account performance, as well as the ability to sort by specific categories to see who’s performing best.

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