Workiz Service Phone is an all-in-one phone system that you can use to manage your service business.
You Can Use Workiz Service Phone from the Mobile App to:
Receive and make calls or send text messages through your Workiz number
Review your call history list
Listen to call recordings (calls are automatically recorded & saved under the relevant job and client page)
Despite all of these benefits, Workiz cloud-based phone is dependent on a strong internet connection. This means you may have quality issues from time to time (just like you would on a Whatsapp call).
How Can You Improve the Quality of Your Calls?
Choose Wi-Fi over a regular internet connection (4G, LTE…)
Avoid using the service phone in mountain or remote areas
Check your headphones - some headphones refuse to be recognized by certain operating systems and can cause sound distortion.
What Should You Do if You Don't Have a Good Wi-Fi Connection?
If this is the case, your team can use their personal phone system. You can monitor these calls by simply activating Workiz Call Masking Feature (it takes less than 2 minutes to set up).
Need more help? See related articles below: