If your invoices are not syncing and you are seeing the "You do not have a tax rate of XXX" notice on your sync log that means that you have used a tax rate in Workiz that does not exist in your Quickbooks account.

How can i fix this?

Log into your QuickBooks account and click taxes from your left menu and add the correct tax rate for your transactions.

Note: If you don't see the option to add a new tax rate, you may be using the Auto Sales Tax feature. Check out Set up and use Automated Sales Tax for more information.

Once corrected, you may run the Workiz QuickBooks sync again.

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