- Click Voice from the left navigation
2. Click "Flows" to edit your call flow
3. Edit the call flow you wish to forward
Note: numbers are assigned to call flows, the call flow sets the path of the call once a call is received.
4. In your call flow, expand the Forward widget by clicking Show.
5. Under the "Forward call to whom" section you can either enter a phone number, or pick from your users, devices or groups.
5.1 Use the number field to enter a number manually
5.2 Use the User or group section to select forwarding to a user or forward simultaneously to a group.
6. Click save and all the numbers assigned to this call flow will now forward to your new selection.