Note: you can only create refunds for credit card payments collected using our payment integrations (Stripe, authorize.net etc...)
Open any job or invoice and head for the payments section (In jobs under the finance tab)
Here you can see a list of payments added for this job/ invoice.
To remove the payment click the delete icon.
Next, if this was a credit charge, you will see the refund pop-up
Note: to create a refund with your payments facilitator you will need the original card number, expiration and cvv that the payment was made with.
Click Refund card and the payment will be refunded and deleted from your job as well.
You can also, alternatively, just delete the payment without a refund and issue the refund with your payments facilitator's own interface.