How we charge for voice/ call tracking
With Workiz's voice features, you pay as you go using a pre-paid balance.
You can set your own budget and decide when it is recharged.
Every-time you purchase a new number or receive a call the cost is deducted from your pre-paid balance.
When the balance runs out (or reaches your defined limit) your card will be charged and the balance will be reloaded.
Your voice billing settings are under:
Billing -> Voice
Auto recharging your balance
You can turn auto-renewal to on and keep everything running automatically.
In the voice billing section there are 3 options.
"If balance falls below" - When your balance falls under this figure.
"Charge me another" - We should charge this amount.
"Auto renewal" - Should we auto recharge your balance?
So for example:
if your balance limit is $20 and your recharge amount is $40 and your auto-recharge is set to "On".
When ever your voice balance falls under $20 we will charge another $40
How can i see my usage
We try to stay as transparent as possible when it comes to billing and payments.
You can always go to Billing -> Voice
And use the built in report to see your usage.
You can clearly see what was your cost every day for calls, numbers and toll free numbers.
Learn more about voice
Or you can chat with us to learn how it can help your business goals.