With Workiz you can send automatic text messages and notifications to your clients each time you book a job. To change the text on your Workiz job SMS messages, follow the step-by-step process below.


1. Go to 'Settings'.

2. Under 'Calls & Text', click on 'SMS Settings'.

3. Edit the 'SMS format' box. You can use short-codes to replace actual job values.

4. To insert a short-code, click the grey tag with the value that you want to include. When the job is sent by SMS, those codes will be replaced by actual job values.

Example: New job for {{full_name}} will we be replaced with "New job for Joe Smith".

5. Click "Save Settings".

Need more help? See related articles below:


Setting Up Custom Fields by Job Type

How to Label Jobs with Tags?

How Do I Add Sub-Statuses to Jobs?


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